Lorettanash Digital Artwork is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, Lorettanash.com, or make a purchase from our store. By using our website and services, you consent to the practices described in this policy.
Information We Collect
We collect various types of information to provide and improve our services to you. This information includes:
Personal Information
Contact Information: This includes your name, email address, phone number, and mailing address. We collect this information when you create an account, make a purchase, or contact us for support.
Payment Information: When you make a purchase, we collect your payment details, including your credit card number, billing address, and other payment information. This information is processed securely through our payment gateway provider and is not stored on our servers.
Account Information: If you create an account on our website, we collect your username, password, and any other information you choose to provide in your account profile.
Non-Personal Information
Usage Data: We collect information about your interactions with our website, including the pages you visit, the time spent on those pages, and the links you click. This data helps us understand how you use our website and improve our services.
Device Information: We collect information about the device you use to access our website, including your IP address, browser type, operating system, and device identifiers. This information is used to enhance your browsing experience and ensure the security of our website.
How We Use Your Information
We use the information we collect for various purposes, including:
Providing and Improving Our Services
Order Processing: We use your personal information to process and fulfill your orders, including sending order confirmations, shipping notifications, and tracking information.
Customer Support: We use your contact information to respond to your inquiries, provide support, and resolve any issues you may have.
Account Management: We use your account information to manage your account, including resetting passwords and updating your profile.
Communication
Marketing Communications: With your consent, we may use your contact information to send you promotional emails, newsletters, and special offers. You can opt-out of these communications at any time by following the unsubscribe instructions in the email or contacting us directly.
Transactional Communications: We use your contact information to send you important information about your order, such as order confirmations, shipping updates, and payment receipts.
Analytics and Personalization
Website Analytics: We use usage data and device information to analyze website traffic, understand user behavior, and improve the functionality and performance of our website.
Personalization: We use your information to personalize your experience on our website, such as displaying relevant products and offers based on your browsing history and preferences.
Security and Fraud Prevention
Security Measures: We use your information to implement and maintain security measures to protect our website and your personal information from unauthorized access, use, or disclosure.
Fraud Prevention: We use your information to detect and prevent fraudulent transactions and other illegal activities.
Legal Compliance
We may use your information to comply with applicable laws, regulations, and legal processes, as well as to protect our rights and the rights of our users and third parties.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company. We will notify you of any such change in ownership or control of your personal information.
Legal Requirements
We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
Protecting Our Rights
We may disclose your information to protect our rights, property, or safety, as well as the rights, property, or safety of our users, employees, or others. This includes exchanging information with other companies and organizations for fraud prevention and risk management.
Your Choices and Rights
You have certain choices and rights regarding the information we collect and how it is used:
Access and Update Your Information
You can access and update your account information at any time by logging into your account on our website. If you need assistance, please contact our customer support team at [email protected].
Opt-Out of Marketing Communications
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly. Please note that you will still receive transactional emails related to your orders and account.
Request Deletion of Your Information
You have the right to request the deletion of your personal information. To do so, please contact us at [email protected]. We will process your request in accordance with applicable laws and regulations.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use information about your browsing activities on our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Security of Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. Our security measures include:
Data Encryption: We use encryption to protect sensitive information transmitted online, such as payment details.
Access Controls: We restrict access to personal information to authorized employees and service providers who need it to perform their duties.
Regular Audits: We conduct regular audits and assessments of our security practices to ensure they meet industry standards and best practices.
Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible. If you believe that we may have collected personal information from a child under 13, please contact us at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Lorettanash Digital Artwork
Email: [email protected]
We are committed to addressing your inquiries and resolving any issues you may have regarding your privacy and the security of your personal information.
International Users
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. By using our website and services, you consent to the transfer of your information to the United States and the handling of your information in accordance with this Privacy Policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will take steps to delete or anonymize it in accordance with our data retention policies.
Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
California Privacy Rights
If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA). This section describes your CCPA rights and how to exercise them.
Right to Know and Access
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, the purposes for which we collected the information, and the categories of third parties with whom we share the information.
Right to Deletion
You have the right to request that we delete any personal information we have collected about you, subject to certain exceptions. To exercise your rights, please contact us at [email protected].
Right to Opt-Out of Sale of Personal Information
We do not sell your personal information. However, if we were to engage in such activity in the future, you have the right to opt-out of the sale of your personal information.
Non-Discrimination
We will not discriminate against you for exercising your CCPA rights. This means we will not deny you services, charge you different prices, or provide you with a different level of service if you choose to exercise your rights under the CCPA.
How to Exercise Your Rights
To exercise your rights under the CCPA, please contact us at [email protected]. We will respond to your request in accordance with applicable law.
European Economic Area (EEA) Residents
If you are a resident of the EEA, you have certain rights under the General Data Protection Regulation (GDPR). This section describes your GDPR rights and how to exercise them.
Right to Access and Portability
You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used, and machine-readable format.
Right to Rectification
You have the right to request that we correct any inaccuracies in your personal information.
Right to Erasure
You have the right to request that we delete your personal information under certain circumstances.
Right to Restriction of Processing
You have the right to request that we restrict the processing of your personal information in certain situations.
Right to Object
You have the right to object to the processing of your personal information for direct marketing purposes or when our processing is based on legitimate interests.
Right to Withdraw Consent
If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
How to Exercise Your Rights
To exercise your GDPR rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.
Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee our privacy practices and ensure compliance with GDPR. If you have any questions or concerns about our data protection practices, you can contact our DPO at [email protected].
International Data Transfers
We may transfer your personal information to countries outside the EEA, including to the United States, where our service providers are located. We use appropriate safeguards to protect your information during these transfers, such as standard contractual clauses approved by the European Commission.